With the traditional approach to hiring, CloudApp was spending upwards of two months and thousands of dollars in recruiting fees to find candidates for important customer success manager roles. Meanwhile, its customer success team members were stressed and overworked.
Within two weeks of contacting Bloom and zero recruiting fees, CloudApp had interviewed and onboarded qualified and cost-effective customer success managers. One of these Bloom hires immediately set to work resolving a major issue with one of CloudApp's largest customers, resulting in the issue getting fixed and the customer being retained.
"As CloudApp's CEO, I know I can come to Bloom and tell them what talent needs we have, and trust Bloom to quickly find us great candidates. It's rapid deployment of high-quality talent. Bloom is a SWAT team of talent.”