Hire Bloom Blog & News

Case Study: An Established Tech Company

Eric Engebretsen

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June 11, 2026

Zight is a San Francisco-based technology company whose visual work communication tool has millions of active users. Like many technology companies, it needs access to great talent that can be onboarded and deployed as quickly as possible.

The Problem:

With the traditional approach to hiring, Zight was spending upwards of two months and thousands of dollars in recruiting fees to find candidates for important customer success manager roles. Meanwhile, its customer success team members were stressed and overworked.

The Solution:

Within two weeks of contacting Bloom and zero recruiting fees, Zight had interviewed and onboarded qualified and cost-effective customer success managers. One of these Bloom hires immediately set to work resolving a major issue with one of Zight's largest customers, resulting in the issue getting fixed and the customer being retained.

The Result:

"As Zight's CEO, I know I can come to Bloom and tell them what talent needs we have, and trust Bloom to quickly find us great candidates. It's rapid deployment of high-quality talent. Bloom is a SWAT team of talent.”

Frequently Asked Questions

What roles did this technology company fill using Hire Bloom?

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A San Francisco-based technology company with millions of active users used Hire Bloom to fill customer success manager roles after its usual hiring process was taking about two months and thousands of dollars in recruiting fees. It needed talent that could be onboarded and deployed quickly while its existing support team was already stretched thin.

How much faster was hiring compared to the old process?

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Hiring dropped from about two months to under two weeks, with no recruiting fees, once the company changed how it staffed customer success roles. The faster timeline let its existing team get relief before the workload situation got worse, and qualified candidates were interviewed and onboarded within that two week window.

Do hires placed this quickly actually perform well?

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Yes, in this case one of the customer success managers placed within two weeks resolved a major issue for one of the company's largest customers almost immediately after starting, and the customer was retained as a result. The case study cites this as evidence that a fast hiring timeline did not come at the cost of candidate quality.