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HVAC CSRs and dispatch support who actually want the job.

Customer care reps, inside sales, dispatch support and parts coordinators for heating and air companies. US-educated, embedded in your call center, trained by you in your ServiceTitan workflows. More than 100 Hire Bloom team members have been placed with HVAC companies so far, and 70% are still on the job a year later. Starting at $13/hour, with no long-term contract, so you can staff for the heatwave without letting anyone go in the fall.

Trusted by heating and air companies

Answer every call in July.

The first heatwave sends calls up 300% overnight. Most shops drop a quarter of them. Yours get answered, qualified, and booked by people who already know your fee script and your capacity board.

Keep the team in October.

When the phones go quiet, your team members switch to outbound: membership tune-ups, unsold estimates, expiring cards. No long-term contract, so you stop hiring in April and cutting in the fall.

The seats that keep your trucks moving.

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Customer care reps

Answer the surge, handle the fee question, book the call. The seat we fill most.

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Inside sales & outbound

Unsold estimates, membership renewals, priority leads. Spiffs pass straight through.

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Dispatch & scheduling support

Confirmations, ETA calls, reschedules, and a clean capacity board.

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Parts, permits & back office

Parts coordinators, permit filing, billing QA, data entry, AutoCAD support.

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Fluent in the tools your shop already runs.

ServiceTitan

Housecall Pro

FieldEdge

Service Fusion

Successware

RingCentral

Dialpad

CallRail

Avoca

Podium

Google Local Services Ads

Happy customers

Cambridge Air cleared a 2,000-case backlog before heating season ended.

Winter inbound buried the customer-service team. Hiring locally meant six months and fixed cost for seats that sit idle all summer. A BPO meant setup fees and someone else’s managers. Cambridge interviewed and launched 13 Hire Bloom team members in under two weeks, cleared the backlog, and got back to answering live.

Read the full Cambridge Air case study

2,000 → 0

cases

Backlog cleared in under two weeks

in 14 days

Team members hired and live before busy season

You’re in good hands. So are your homeowners.

Learn how it works

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Average annual savings per hire

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1,000

Pre-vetted, interview-ready candidates

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Of our workforce is US college-educated

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Retention rate for entry-level roles

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2.2x

Higher customer satisfaction than industry average (NPS)

Your homeowners won’t notice they’re remote. Your techs will notice they stay.

US-educated through BYU-Pathway, screened in a live English conversation, and trained by you in your own systems. Because this job roughly triples their income, they treat it like a career: 70% are still with you a year later.

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“They’re very educated, super motivated, and they care tremendously about their job.”

Londen Baum

Quoting Team Manager

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“Every time we’ve done an interviewing round with Bloom, I’ve had two or three people I wanted to offer the job and had to choose. The quality of candidates is fantastic.”

Nate Sorenson

COO

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“It’s a breath of fresh air to interview someone who actually wants a job!”

Best Choice Roofing

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"The talent you've been bringing us has been 10 times better than your competitor."

Wade Baker

Director of Operations

Real people, not bots. Meet who’d be answering your phones.

Pre-vetted, US-educated, and ready to interview this week. Hear from a few of them.

Hire in four simple steps

Learn how it works

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Intro

Tell us more about who you’re looking for, and let’s see if there’s a fit.

Match

We’ll handpick matching candidates—pre-screening for skills, language, and technology.

Interview

You get to interview talent, just like you would with any new hire. Choose your favorites to get started.

Onboard

We handle contracts and payroll. You keep control of training and management.

Frequently Asked Questions

Which HVAC companies work with Hire Bloom?

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Residential and light-commercial heating and air companies from about 100 to 2,000 employees, including Any Hour Services, Cambridge Air, and Airtron. More than 100 of our team members have been placed with HVAC companies so far, most as customer care reps and inside sales reps. Most had never hired outside the US before they called us.

Can they do inside sales, or just answer the phones?

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Both. One HVAC client runs a 20-person inside sales team on Hire Bloom: unsold estimates, membership renewals, priority leads. You set the comp plan; spiffs and commissions pass straight through to your rep. We don’t touch them.

What happens after summer when call volume drops?

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Your call. There’s no long-term contract, so you can scale down after peak and bring people back before the next one. Most clients don’t, though. They move the team to outbound: membership tune-ups, unsold estimates, expiring cards. You stop hiring in April and cutting in October.

How is $13 an hour even possible?

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Because our team members live in places where $13 an hour is two to three times the local wage. They come through BYU-Pathway Worldwide, they hold US-accredited degrees, and this job is a career move for them, which is why 70% are still with you a year later. The rate is flat and includes recruiting, vetting, payroll, and compliance. No placement fee. No hidden line items.

We’d rather hire local. Why would we do this?

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Most of our HVAC clients felt the same way, and they still hire locally. They use us for the seats they couldn’t keep filled: the summer surge, the overnight tier-1 line, the outbound team that never got built. That way you stop scaling up in April and letting people go in October. Your local team keeps its jobs; your phones get answered.

We already use Avoca for overflow. Where does this fit?

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Right after it. A lot of the HVAC shops we talk to run Avoca or another AI agent for overflow and after-hours, then hand off to a person the moment a call gets real: a homeowner with no heat, a fee objection, a reschedule that isn’t simple. Our team members are that person. Homeowners get a human, your techs get accurate bookings, and the bot keeps doing what it’s good at.