Hire team members who actually stay.

Most DTC support teams cycle through agents every few months. Ours stay — 86% first-year retention, at-desk in two weeks.

“My retention model for Bloom individuals is nearly 90%… in a call center environment.”

Andy Iacona

VP of Customer Service, Balance of Nature

$13/hour per team member

No placement fees. No long-term contracts. No surprises.

Cost Savings Calculator

See what Owlet Baby Care could save

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Estimated annual savings

$161K

Based on 5 agents at $13/hr with Hire Bloom vs. $21/hr domestic — plus reduced turnover with an 86% first-year retention rate.

Domestic comparison includes a 25% benefits load (taxes, healthcare, PTO, equipment) and a 35% annual turnover rate at 30% of salary in replacement cost. Hire Bloom is a flat hourly fee — no benefits, no replacement costs.

Hire in four simple steps

Learn how it works

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Intro

Tell us more about who you’re looking for, and let’s see if there’s a fit.

Match

We’ll handpick matching candidates—pre-screening for skills, language, and technology.

Interview

You get to interview talent, just like you would with any new hire. Choose your favorites to get started.

Onboard

We handle contracts and payroll. You keep control of training and management.

Our vetting process

Anyone you interview from Hire Bloom will have passed six layers of screening before you even meet them.

Only about 9% of reviewed applicants are approved—meaning that you get the best of the best.

Happy customers

51% cost cut. 4.1 CSAT.

BPO agents disappoint. Owala's Bloom team led the company in CSAT at 4.1.

$242K

Annual savings (51% cost reduction)

4.1 CSAT

Customer satisfaction (top of the team)

$245K saved. 2.6x retention.

Local agents churn fast. Check City's Bloom team held 78% first-year retention.

$245K

Annual savings (42% cost reduction)

78%

First-year retention (2.6x US average)

What kind of roles are you hiring for?

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Customer service

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Back office support

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Scheduling

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Quoting & estimates

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Other admin roles

Get started

Real people, not bots

When it comes to outsourcing, AI tools can only go so far. Certain things require a human touch. Our agents are U.S. educated, learn fast, and have great soft skills, so you can rely on their work—every time.