Goodbye old-school outsourcing.
Hello, customer support insourcing.

Seamlessly embed top US-educated remote talent into your customer support team. Scale at a fraction of the cost, while maintaining quality and control.

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Kattia, Argentina
Customer support rep

Solve your customer support growing pains

Can’t find qualified talent?
Meet ready-to-hire educated candidates at a US level of English. We handle cross-border compliance and payroll.
High customer support attrition?
Curb retention rates and the time and money spent hiring and training. Our team members stick around with a 90% retention rate.
Are your costs going up?
Bloom’s insourcing model cuts your payroll costs by half without sacrificing quality or control.

Learn how Travelpass Group cut its customer support costs in half through Bloom’s insourcing model.

“Partnering with Bloom made it easy to integrate new team members as part of our redesigned call quality assurance program. Our Bloom team members have helped to significantly improve our customer support output and efficiency.”

Austin Crandall, Support & QA Manager

Download our Travelpass case study

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Trusted by top companies

Amy Cordova

Director of Customer Support

"I've held hundreds of customer service interviews and the Bloom candidates were the most prepared and well polished I've met in a while. The team members we brought on have been excellent!"

Robb Young
Director of Customer Support

“Our Bloom team members are extremely dedicated to our customers and the vision of our company. They are capable and fit into our existing teams seamlessly!”

Andy Iacona
VP of Customer Retention

“As we look to hire additional team members, we look at all available resources, and Bloom consistently provides qualified individuals that meet our needs.”

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How it works

1. Intro call & talent match

Meet our team, learn about our talent pool and processes, and explore a mutual fit.

We'll then match you to qualified candidates for the role at hand based on your exact requirements.

2. Hold interviews

Interview ready-to-hire & pre-screened candidates that are excited to join your team.

Follow your regular interview processes, just like you would with any other new hire.

3. Onboard team members

Meet your dedicated Bloom customer success manager, onboard your new team members, and hit the ground running.

4. Ongoing support

Your customer success manager will provide personalized ongoing support for the hiring managers at your company and to the Bloom team members joining your team.

How it works

1. Intro call & talent match

Meet our team, learn about our talent pool, processes, and explore a mutual fit.

Then we'll match you to qualified candidates for the role at hand based on your exact requirements.

Find Talent

2. Hold Interviews

Interview ready-to-hire & pre-screened candidates that are excited to join your team.

Follow your regular interview processes, just like you would with any other new hire.

Find Talent

3. Onboard team members

Meet your dedicated Bloom success manager, onboard your new team members, and hit the ground running.

Find Talent

4. Ongoing support

Our CSMs provide personalized ongoing support for the hiring managers at your company and to the Bloom team members.

This ensures continued success for everyone involved!

Find Talent

See for yourself

90%
Average retention rate
25k+
Agents in our exclusive talent pool around the globe
1 week
To meet your first candidates and start scaling your team
Grow your support team at half the cost
Talk to an expert